Here's where it began. We installed some new faucets in our old house in Greenville, NC and had problems with the finish so I called Delta. They sent us brand new faucets which was nice.
Here in the house in SC we have had the rings in the sink break into pieces in two out of the three sinks. With a simple phone call they mailed me the new pieces I needed for free. Pretty great customer service.
We also bought and put in a Price Pfister faucet in our kitchen and the handle would always drop down so with a little research I found out it was a common problem. I called the company and they sent a new part. It was easy to install and now I don't have to manually hold it up while trying to run the water.
So if you have a problem with your faucets you might want to make a simple phone call and get them fixed. Free except if you can't do the labor but most faucets are fairly simple to fix. I would think the other companies do it as well
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